Welcome to the Family!

We are delighted to have you as a new member of our annual maintenance program! For over 25 years, we have been faithfully serving the Charlotte community with our exceptional landscaping services.

This New Customer Orientation page is designed to provide you with all the information you need to get started and ensure a seamless experience with our services. Here, you’ll find a helpful information, and an introduction to our dedicated team members who will be working diligently to maintain your outdoor spaces.

If you have any further questions or need assistance, our friendly and knowledgeable staff is just a phone call or email away. We are dedicated to your satisfaction and are here to support you at every stage of the process.

Thank you for choosing Barker Brothers Landscaping!

Wesley Holbert
Owner and CEO

Helpful Information

Inclement Weather Policy

Emergency Procedures

Property Access

Communication Channels

Service Updates

Inclement Weather Policy

Even when the weather doesn’t cooperate, we remain committed to serving you. If inclement weather, such as rain, affects our regular maintenance schedule, we will still prioritize your service. In such cases, we may adjust the visit day to ensure your property receives the care it needs. Rest assured, we appreciate your understanding and flexibility as we work to maintain your outdoor spaces.

Emergency Procedures

Your peace of mind is important to us, which is why we have established protocols to handle emergencies promptly. If you encounter an emergency related to our services, such as irrigation system malfunctions, please reach out to our phone line at 704-545-5499. Our dedicated team will be ready to assist you and take appropriate actions to address the situation promptly.

Property Access

To provide our services efficiently, we kindly ask for your cooperation in ensuring easy access to your property on the scheduled maintenance day. Please make sure any gates are unlocked, and if you have pets, we appreciate it if they are secured to ensure the safety of our team members.

Communication Channels

We value open communication with our customers. You can easily reach out to us through various channels, including phone, email, or our customer portal. Whatever your preferred method of communication, we are here to listen to your concerns, address any questions you may have, or assist you with any requests.

Email: office@barkerbrotherslandscape.com

Call / Text: 704-545-5499

Communication Response Time:
We understand the importance of timely communication. Our team strives to respond promptly to customer inquiries and requests. We aim to address non-urgent matters within 24 hours. For urgent issues, rest assured that we give them top priority. Your satisfaction is our priority, and we are committed to providing efficient and attentive customer service.

Service Updates

To keep you informed and up-to-date, we utilize various channels to communicate any service updates or changes. Whether it’s important announcements, rescheduling information, or general updates, we want to ensure that you are well-informed. You can expect to receive notifications through email.